Returns & Exchanges

30 Day Return’s Policy & Guidelines

In accordance with the ACCC refund policy, you can return your purchase for a size exchange or refund under this Returns Policy if:

• The product is returned within 30 days of purchase.
• The item is in original condition, unworn and with the tags attached (and not an Excluded Product)
• You supply the order number or confirmation as proof of purchase.

• We are not responsible for the return shipping costs of the items.
• Please make sure that this returns form and a postage bag is enclosed with your goods - no form may result in your return not being processed.

Excluded Products

• Drink Bottles
• Headwear
• Swimwear
• Sale items
• Custom club team uniforms (exceptions are Athletics Victoria Athletics Tasmania)

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Local Returns & Exchange

Return for an instant product exchange or refund free of charge.

WAREHOUSE OPEN 

Monday:          9am – 4pm

Wednesday:    9am – 4pm

Thursday:        9am – 4pm

Factory 7,  7-9 Oban Road, Ringwood, VIC  Phone: 03 8652 5444

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Returns via Post

1. Fill and print out the form (also found on our website footer under: Customer Service)
2. Include a paid postage satchel for your exchange.
3. Post your parcel to: PO BOX 140, WARRANDYTE, VIC 3113
4.  Your return/exchange will be processed within 5 business days of receipt.
5. When your return is processed, we will send you an email to confirm that your refund has been processed.

PLEASE NOTE:

• Product is returned within 30 days of purchase.
• The item is in original condition, unworn and with the tags attached (and not an Excluded Product)

• We are not responsible for the return shipping costs of the items.
• Please make sure that this returns form and a postage bag is enclosed with your goods - no form or postage bag may result in your return not being processed.