Project Clothing in accordance with the ACCC refund policy holds the rights to refuse refunds based on the consumer changing there minds on a purchase. Project Clothing will take into consideration every refund request individually in which will provide a amicable solution.
RETURNS & EXCHANGES
Visit our Ringwood retail shop 2A/36 New Street, Ringwood. Monday to Friday 9am - 5pm OR Post the item in a secure package at your own expense and include the filled in Returns Forms please.
Please Provide the following:
- Order Number
- Reason for returning
- Your contact details
- You must return your item within 14 days of receiving goods in the following condition:
- You have yet to wear or wash your gear
- Any tags are still attached
- The hygienic liner is still within any swimwear or underwear
Items that cannot be returned:
- Sale Items
- Drink Bottles
PROJECT clothing does not take responsibility for any returned items that do not reach us. Once we have received the returned products, exchanges / refunds will be processed within standard time frames.