Returns & Exchanges

Project Clothing in accordance with the ACCC refund policy holds the rights to refuse refunds based on the consumer changing there minds on a purchase. Project Clothing will take into consideration every refund request individually in which will provide a amicable solution.

https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund

Click HERE to fill in our "Returns Form"

RETURNS & EXCHANGES

Visit our Ringwood retail shop 2A/36 New Street, Ringwood. Monday to Friday 9am - 5pm  OR  Post the item in a secure package at your own expense and include the filled in Returns Forms please.

Please Provide the following:

  • Order Number
  • Reason for returning
  • Your contact details
  • You must return your item within 14 days of receiving goods in the following condition:
  • You have yet to wear or wash your gear
  • Any tags are still attached
  • The hygienic liner is still within any swimwear or underwear

Items that cannot be returned:

  • Sale Items
  • Drink Bottles
  • Headwear
  • Swimwear

PROJECT clothing does not take responsibility for any returned items that do not reach us. Once we have received the returned products, exchanges / refunds will be processed within standard time frames.