Return & Exchanges

How do I return or exchange my item?

In accordance with the ACCC refund policy, you can return your purchase for a size exchange or refund under this Returns Policy if all conditions are met listed.

RETURNS VIA POST

  • Returned within 30 days of purchase.
  • Item must be in original condition unworn with tags (see excluded products).
  • Fill out our "Returns Form"
  • Include a paid postage satchel for your exchange.
  • We are not responsible for the shipping costs of exchange items.
  • No form or postage bag may result in your exchange not being processed.
  • Excluded Products: Sale items, drink bottles, headwear, swimwear & custom-made team uniforms. 
  • ADDRESS: Project Clothing - PO BOX 140, WARRANDYTE, VIC 3113

LOCAL RETURNS - Ringwood Warehouse

OPEN

Monday:          9am – 4pm

Wednesday:    9am – 4pm

Thursday:        9am – 4pm

Factory 7 / 7-9 Oban Road, Ringwood, Ph 03 8652 5444

    CLICK HERE TO FILL IN OUR "RETURNS FORM"

     Project Clothing in accordance with the ACCC refund policy holds the rights to refuse refunds based on the consumer changing there minds on a purchase.

    Project Clothing will take into consideration every refund request individually in which will provide a amicable solution.

    https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund