Return & Exchanges

How do I return or exchange my item?

In accordance with the ACCC refund policy, you can return your purchase for a size exchange or refund under this Returns Policy if all conditions are met listed.

RETURNS VIA POST

• Returned within 30 days of purchase.
• Item must be in original condition unworn with tags (see excluded products).
• Fill out our "Returns Form"
• Include a paid postage satchel for your exchange.
• We are not responsible for the shipping costs of exchange items.
• No form or postage bag may result in your exchange not being processed.
• Excluded Products: Sale items, drink bottles, headwear, swimwear & custom-made team uniforms. 
• ADDRESS: Project Clothing - PO BOX 140, WARRANDYTE, VIC 3113

LOCAL RETURNS - Ringwood Warehouse

OPEN

Monday:          9am – 4pm

Wednesday:    9am – 4pm

Thursday:        9am – 4pm

Factory 7 / 7-9 Oban Road, Ringwood, Ph 03 8652 5444

 Project Clothing in accordance with the ACCC refund policy holds the rights to refuse refunds based on the consumer changing there minds on a purchase.

Project Clothing will take into consideration every refund request individually in which will provide a amicable solution.

https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund